Privacy Policy

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Privacy Policy for Spiine Chiropractic and Performance LLC

Effective Date: 1/1/2025

Spiine Chiropractic is committed to protecting your privacy and ensuring the confidentiality of your personal, health, and communication information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may collect the following types of information:

1. Personal Information:
   • Name, address, phone number, email address, and date of birth.

1. Health Information:
   • Medical history, treatment plans, diagnosis, and progress notes.

1. Payment Information:
   • Credit/debit card details or insurance information for billing purposes.

1. Communication Preferences:
   • Preferences for phone, email, or text messaging.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide chiropractic care and treatment services.
• To communicate with you regarding appointments, treatment plans, and follow-up care.
• To process payments and manage insurance claims.
• To comply with legal and regulatory requirements.

Text Messaging

We may use text messaging (SMS) to communicate with you about:

• Appointment confirmations, reminders, and rescheduling.
• Updates or instructions regarding your treatment.
• General practice updates or notifications.

By providing your mobile phone number, you consent to receiving text messages from Spiine Chiropractic.

• Message Frequency: Messages will be sent as needed for the purposes mentioned above.
• Opting Out: You may opt out of receiving text messages at any time by replying “STOP” or contacting our office directly.
• Message and Data Rates: Standard messaging and data rates may apply based on your mobile plan.

At SPIINE Chiropractic and Performance, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information, including information collected through SMS communication.

1. Information Collection & Use

We collect personal information such as your name, phone number, and email to provide our services, including appointment scheduling, follow-ups, and promotional offers (if applicable).

2. SMS Opt-In & Data Sharing

We do not share, sell, or disclose SMS opt-in phone numbers to third parties or affiliate companies for marketing purposes.

3. Data Protection

We implement security measures to protect your personal data. If you have any questions, please contact us at [insert contact information].

Terms & Conditions

1. SMS Consent Communication

By opting in to receive SMS messages from SPIINE Chiropractic and Performance, you consent to receive text messages related to:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)

Example Message:
"Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at SPIINE Chiropractic and Performance on [Date] at [Time]. Reply STOP to opt out at any time."

2. Message Frequency

Message frequency may vary. You may receive up to [X] SMS messages per week regarding your appointments, billing, or promotional offers.

3. SMS Fees

Standard message and data rates may apply based on your carrier's pricing plan. These rates may differ if messages are sent internationally.

4. Opt-In Methods

You may opt-in to receive SMS messages from us through the following methods:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

5. Opt-Out Methods

You can opt out of receiving SMS messages at any time by replying "STOP" to any message. You may also contact us directly to request removal from our messaging list.

6. Help & Support

If you need assistance, reply with "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

7. Standard SMS Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting "STOP".
• For assistance, text "HELP" or contact us directly.
• Message frequency may vary.

Information Sharing

We may share your information only under the following circumstances:

• With Your Consent: We will obtain your written consent before sharing your information for non-treatment purposes.
• For Treatment Purposes: With other healthcare providers involved in your care.
• For Payment and Operations: With insurance companies or billing agencies as necessary.
• As Required by Law: To comply with legal obligations, such as reporting infectious diseases or responding to court orders.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal, health, and communication information from unauthorized access, disclosure, or misuse.

Your Rights

As a patient, you have the following rights regarding your information:

• Access: Request access to your health records.
• Amendments: Request corrections to your health records.
• Restrictions: Request limitations on how we use or disclose your information.
• Confidential Communication: Request communications through alternative means (e.g., email, text, or phone).
• Complaints: File a complaint if you believe your privacy rights have been violated.

Cookies and Website Privacy

If you visit our website, we may collect non-personally identifiable information through cookies to improve your experience. This information is not linked to your health or personal data.

Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

SPIINE Chiropractic
Phone: 1-800-382-1350
Email: contact@SPIINECHIROPRACTIC.com